lo.la Gua Sha Stainless Facial Lifting Tool

We offer fast and reliable shipping for all our products. Orders are processed and shipped via standard delivery.

Shipping Times:

• UAE: 1-2 business days
• Saudi Arabia: 3-5 business days

Express shipping options are also available at checkout for an additional fee, ensuring your beauty essentials arrive even sooner. Enjoy free shipping on orders over Dhs 200.

For any questions regarding your order, please contact our customer service on whatsapp by clicking here.

Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).

Return Conditions:

• The items with the original receipt are returned within 14 days of delivery
• Items must be in the original condition as purchased with all labels/tickets attached

For return requests and assistance, please contact our customer service team via WhatsApp: click here